Choosing the right communications platform for your company can be tricky, considering dozens of messaging platforms exist. However, businesses have long since preferred Telegram when interacting with their stakeholders.
Telegram is known for its outstanding end-to-end encryption, easy use, and broad audience reach. But while the app is considered safe for use, it is still important to practice safety measures to ensure data protection and Telegram compliance.
To enhance your business’s Telegram monitoring and security, follow these simple tips and tricks:
Activate Secret Chats
In almost every other article, you may have read that Telegram uses end-to-end encryption to protect messages. While this is true, the function is not turned on by default. After installing the application, you need to activate this feature in the settings manually.
Additionally, Telegram does not inform users about secret chats. Unlike regular messages, secret chats use end-to-end encryption to protect the sender and receiver. To turn this function:
- On the lower-right corner, click on the pencil icon
- Select New Secret Chat
- Select a contract to create your new secret chat
If you can’t find the option from the pencil:
- Click on the menu in the upper-left corner
- Look for secondary features
- Select secret chats
Enable Two-Step Verification
An essential tool every communications platform must have istwo-factor authentication. This security feature requires users to input two different authentication factors before granting access to the account.
Telegram’s two-step verification offers a different approach wherein you must enter a separate password when logging in to Telegram on a new device. Alongside the password, the app will also send a code via SMS.
To activate two-step authentication:
- Click on the menu in the upper-left corner
- Select Settings
- Click on Privacy and Settings
- Tap Two-Step Verification
- Enter a password
Leverage Self-Destructing Media
One unique feature of Telegram is self-destructing messages. Basically, this works by deleting the media after a set period, permanently erasing it from the conversation. This is especially useful when sending sensitive business information through the app.
It is easy to use self-destructing messages. Follow these steps:
- Select a chat
- Click on the Attach icon on the lower-right
- Choose an image or take a new picture
- Before sending, tap on the stopwatch iconnext to send
- Choose how long you wish the image to last
- Click send
Use an Archiving Solution
Most of Telegram’s built-in security functions can protect your business messages from possible risks, but they are not enough to satisfy regulatory requirements. It takes more than sending self-destructing messages or talking through secret chats to maintain compliance; you need to use an archive.
A Telegram archiving solution is a tool that captures and stores all conversations carried out in the app. This ensures you have records that are easy to retrieve for certain events, such as litigations, audits, andcustomer disputes.
To learn more about the value of message archiving solutions to business welfare, visit LeapXpert today.
